Privacy Policy for FashodaCrisis.com

At FashodaCrisis.com, your privacy and the security of your personal data are of paramount importance. This Privacy Policy outlines our firm commitment to safeguarding the personal information of individuals using our website. We are committed to complying with all applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the California Consumer Privacy Act (“CCPA”), and to operating transparently in how we collect, process, store, and share your data.

1. Introduction — Our Commitment to Your Privacy

We value the trust you place in us when you share your personal data. This Privacy Policy describes how FashodaCrisis.com (“we,” “our,” or “us”) collects, uses, shares, and protects your personal data when you access or use our website or engage with our services. We are committed to adopting best practices in data privacy and to securing all information you entrust to us.

2. Scope of this Policy & Identity of the Data Controller

This Privacy Policy applies to any individual (“you”) who accesses and uses the website located at https://fashodacrisis.com (the “Website”). FashodaCrisis.com is the controller of the personal data collected, processed, and used within the scope of this Policy.

For any questions concerning your data, you may reach us at: [email protected].

3. Categories of Personal Data We Process

We collect and process the following categories of personal data in order to deliver, personalize, and improve our services:

a. Usage Data
Includes IP address, browser type and version, operating system, referring website, viewed pages, time spent on page, and browsing actions through session tracking.

b. Account Data
Includes your full name, billing and shipping addresses, email address, phone number, and account login credentials where applicable.

c. Profile Data
Includes your language preferences, historical purchases, product interests, user behavior on our website, and account settings.

d. Communication Data
Includes information contained in support tickets, customer service requests, general inquiries, live chat transcripts, and email correspondence.

e. Technical Data
Includes device type, hardware model, screen resolution, system settings, browser plug-ins, and other technical identifiers related to system configuration.

f. Transaction Data
Includes purchase details, order history, payment method (processed by third parties only), delivery information, refund history, and related data.

g. Preference Data
Includes marketing communication preferences, opt-in/opt-out history, product or service preferences provided explicitly or inferred from behavior.

4. Legal Bases for Data Processing

We rely on multiple lawful bases for processing your personal data, including:

– Consent: Where you have given clear, informed permission for us to process your data for a specific purpose (e.g., marketing emails).
– Contractual Necessity: Where data processing is necessary for the performance of a contract with you (e.g., order fulfillment).
– Legitimate Interests: Where processing is required for our legitimate business interests (e.g., improving website functionality, fraud prevention), provided these are not overridden by your rights.
– Legal Obligation: Where processing is required by law, regulation, or legal proceedings.

5. Your Rights Under GDPR and CCPA

Under applicable privacy laws, you may exercise the following rights:

– Right of Access: Obtain confirmation that your data is being processed and access a copy of your personal data.
– Right to Rectification: Request correction of inaccurate or incomplete personal data.
– Right to Erasure: Ask us to delete your data under certain circumstances (subject to legal obligations).
– Right to Restriction: Request temporary suspension of data processing under specific conditions.
– Right to Data Portability: Receive your data in a structured, machine-readable format for transmission to another controller.
– Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.
– Right to Object: Object to certain data processing, including direct marketing and profiling.
– Rights under CCPA: California residents may also exercise the right to know, delete, and opt-out of the sale of personal information.

To exercise any of the above rights, please contact [email protected]. We will respond to valid requests in accordance with applicable law.

6. Security Measures

We implement industry-standard administrative, technical, and organizational measures to safeguard your personal data. This includes:

– Encryption using secure protocols for data transmission.
– Access controls to limit data exposure to authorized personnel only.
– Regular data backups with disaster recovery measures.
– Staff training on data privacy and cybersecurity awareness.
– Monitoring systems to detect and respond to potential security incidents.

7. International Transfers of Personal Data

When transferring personal data outside of the European Economic Area (EEA) or other jurisdictions with similar protections, we apply appropriate safeguards. This may include:

– Standard Contractual Clauses approved by the European Commission.
– Transfers to countries deemed to have adequate data protection laws.
– Additional technical security measures and data minimization protocols.

8. Data Retention

We retain your personal data only as long as necessary for the purposes it was collected for. Specific data types are subject to the following general retention periods:

– Account and Profile Data: Retained for the period your account remains active and up to 5 years after termination.
– Transaction Data: Retained for up to 7 years for financial and legal compliance.
– Communication Data: Retained for 2 years from the date of last correspondence.
– Technical and Usage Data: Retained for a maximum of 26 months to support analytics and improve user experience.
– Cookie and Preference Data: Retained according to the lifespan of cookies and applicable user settings.

9. Cookie Policy

FashodaCrisis.com uses cookies and similar technologies to optimize site functionality and personalize user experiences. Types of cookies used include:

– Essential Cookies: Ensure the core functionality and security of the site.
– Functional Cookies: Tailor experiences based on your settings and preferences.
– Analytics Cookies: Help understand user behavior and improve website performance.
– Performance Cookies: Monitor the effectiveness of our services, such as page load times and responsiveness.

10. Cookie Management & Consent Compliance

We honor all applicable cookie consent mechanisms and frameworks, including EU GDPR requirements and CCPA “Do Not Sell My Personal Information” provisions. Users may manage cookie settings:

– Via our cookie banner upon first visit.
– Through your browser’s cookie management interface.
– By contacting us at: [email protected]

You have the right to accept, reject, or customize your cookie preferences at any time. We also honor “Do Not Track” and global privacy control (GPC) signals where applicable.

11. Children’s Privacy

Our website and services are not designed for, directed to, or knowingly collect data from children under the age of 13. If we discover that any data has been collected from children under 13 without verified parental consent, we will delete the information promptly. If you believe we have inadvertently collected such data, please contact [email protected].

12. Policy Updates and Notification

We reserve the right to amend this Privacy Policy at any time to reflect legal, regulatory, or operational changes. If material changes are made, we will notify users via appropriate notice mechanisms, such as an on-site banner or direct email (where consent has been provided). We encourage you to review this Policy periodically.

13. Contact Us

If you have questions or concerns about this Privacy Policy, our data practices, or your rights, please contact us at:

FashodaCrisis.com
Email: [email protected]

We are committed to ensuring compliance with applicable data protection laws and to addressing your privacy concerns in a prompt and effective manner.